Shipping Policy
At Maa Madurai, we strive to ensure that your experience with our products is seamless and satisfactory. Please take note of the following guidelines regarding shipping:
- Order Processing:
- Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Shipping Rates and Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer various shipping options to suit your needs. The estimated delivery time and shipping cost will depend on the shipping method chosen during checkout.
- Domestic Shipping:
- We ship to addresses within India. We currently do not offer international shipping.
- Delivery Confirmation and Order Tracking:
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
- Shipping Address:
- Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Shipping Delays:
- While we strive to deliver your order within the estimated time frame, delivery dates are not guaranteed. Delays caused by the carrier or other unforeseen circumstances may occur.
Return Policy
Due to the nature of our products and services, all sales are final. We do not accept returns or offer refunds on any purchases. Please review your order carefully before completing your purchase.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order at [email address] with your order number and a photo of the item’s condition. We will address the issue and make it right.
Contact Us
If you have any questions or concerns about your order, please contact our customer service team at:
- Email: [email protected]
- Phone: 8056491333
- Address: Madurai
Thank you for choosing Maa Madurai. We appreciate your business and strive to provide you with the best possible service.